06 Jan C21 Wins JD Power & Assoc. Award
Recognition is the reward for hard work and dedication. And the hard work and dedication of our SMARTER. BOLDER. FASTER.®sales associates have not gone unnoticed by real estate consumers.
For the second year in a row, the CENTURY 21®brand ranked “Highest Overall Satisfaction for First-Time Home Buyers, Repeat Home Buyers, First-Time Home Sellers and Repeat Home Sellers” by J.D. Power.
A world recognized leader in representing the Voice of the Customer, J.D. Power’s Home Buyer/Seller Satisfaction StudySMis now in its eighth year. The CENTURY 21 brand was the first national real estate brand to rank highest in all four categories of the study in 2014, and we’ve repeated that performance in 2015.
Here are some facts about the 2015 study:
- Over 5,000 real estate consumers provided over 6,000 evaluations of national real estate brands.
- These consumers bought and/or sold a home between March 2014 and April 2015.
- The real estate brands were evaluated on a 1,000 point scale, and many factors were considered. Examples include the agents themselves, agent responsiveness, the real estate office, the closing process, and follow-up after closing.
Diane Notarfrancesco of CENTURY 21 Action Plus Realty
“Diane had complete understanding of our preferences, needs and requirements and was relentless in her efforts to satisfy them. Her determination and patience eventually led us to the perfect selection which we bought on site within an hour for the full asking price.
We could not be happier with her performance and the selection.
We found her to be very proficient, totally professional and instantly responsive. It appeared to us that she acted more like a professional consultant than a sales person.
Without hesitation we would highly recommend Diane to anyone interested in securing the perfect home.”
– Home Buyer: John L. Zozzaro, Marco Island, Florida, September 2015